With increasing demands for high availability and use of current products, it is important that service and maintenance can be performed efficiently. Good maintenance extends the lifespan of production equipment and results in efficient, reliable and safe production.

Products grow in complexity, resulting in the increase of possible sources of errors, but at the same time the tolerance for downtime decreases. This means a greatly increased need for structured service and repair methods and guided diagnostics when preparing documentation for installation, operation, and service and maintenance documentation. It is also critical for the development of services marketing for aftersales. By structuring information and making it searchable, information availability increases, enabling developing a global service network.

At Condesign we have years of experience solving aftersales problems. We offer support in building a structured handling of the internal guided diagnostics and service and repair methods during product development. We can also help you analyse your product and develop fault code handling, fault probabilities at component level and additional design data preparation, and the creation of documentation to ensure that correct action can be taken immediately.

We offer systems support, guided diagnostics development, service and repair methods development, and illustration and service information production. Our experienced project managers can take responsibility for this work