From Text-based to Picture-based

JELD-WEN provides many door types, with varying design standards, to virtually any application. Installations of doors are made by end users as well as professionals in the industry. A common visual identity was needed for the installation instructions as well as an improved clarity in instructions.

With the help of photography during installation, verbal briefing and starting from JELD-WEN's graphic identity, we have developed largely textless installation instructions. Both end users and professionals appreciate the clarity of the instructions and can quickly understand the steps to be taken through a descriptive illustration.

JELD-WEN now has a common profile for instructions, reduced translation costs and a clear, educational material.
 
Customer: Swedoor, JELD-WEN Sverige AB

Production Relief and Partnership

In recent years, Volvo Parts supplies’ of aftersales material to the Volvo group has led to demands for preserving the current production quality at a lower cost. Meanwhile, the volume of documentation has drastically increased. The organisation has faced the challenge of managing the cost base and fluctuations in workload, requiring increased efficiency during implementation and when using systems and tools.

Condesign have developed a close cooperation with the organisation where we share our experiences from other industries, for example, the use of systems support. We continuously support peak production with help from our on-site resources at Volvo Parts but also via Internet connection from our offices in Hisings Backa. Condesign helps Volvo Parts develop and streamline both processes and educational content, and systems usage and virtual service and repair method use.

Volvo Parts today has a more efficient workflow through better reuse of CAD in the production of aftermarket documentation. The effectiveness per resource has increased through increased synergies between documents. A more effective use of illustrations, together with reduced text production has raised the educational quality and reduced translation costs while providing increasing opportunities for reuse.
 
Customer: Volvo Parts AB